Thank you for your E-mail.
Northwest Airlines has a long history of providing special policies for active duty military during times of conflict. We presently have a number of generous policies in place for the servicemen and women who have been called to active military duty for Operation Enduring Freedom, Operation Noble Eagle, or Operation Iraqi Freedom.
We are also supporting the United States militarys Operation Iraqi Freedom Rest and Relaxation (R&R) program with special discount fares for soldiers returning home for two weeks of R&R. Under this program, members of the military returning to the United States on leave may purchase a round-trip ticket for travel from Baltimore-Washington, Atlanta, or Dallas to their desired destination. Our fares provide the returning troops with flexibility, as many of them are receiving little or no advance notice of their R&R leave.
· Tickets are priced under $200.
· Tickets do not require an advance purchase.
· There is no minimum stay.
· Fares are refundable.
· Changes are allowed for no fee.
· Excess baggage fees are waived.
We also have special policies in place for wounded servicemen and their families. This allows family members to travel on short notice and at a discount to visit those injured during service in Iraq. The policies apply to the wounded military personnel once they are released from the hospital and able to visit their families.
Additionally, Northwest continues to offer special fares for all active duty military personnel & not just those serving in Iraq. These policies include the following.
· Tickets with no-advance purchase requirements.
· Extensions of elite status in our frequent flyer program.
· Refunds or free changes to tickets for those service personnel whose military orders for the Iraq War were in conflict with confirmed travel.
Currently, we are not participating in Operation Hero Miles. We have concluded that effectively distributing donated miles to our troops, in a way that is non-discriminating and equitable to all recipients, cannot be accomplished at this time.
Thank you for contacting Northwest Airlines,
Sincerely,
Irene James
Executive Staff Assistant
WorldPerks Customer Service Center