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Google Applies Double Standard to Political Vendors
Accuracy In Media ^ | William R Alford

Posted on 11/21/2003 6:22:46 PM PST by webber

Google Applies Double Standard to Political Vendors

By William R Alford

As a commercial entity, the popular search engine Google has joined the esteemed ranks of media and academic organizations that have a responsibility to be objective but instead choose to manage information based upon an apparent ingrained partisan and socio-ideological bias.

Some background:

Early this past summer, Accuracy In Media*s Conservative Mall offered Jason Fodeman*s book, How to Destroy a Village: What the Clintons Taught a Seventeen Year Old. Soon after our marketing staff placed it into Google*s *sponsored links* [pay-per-click Internet advertising], their staff informed us that they suspended the ad campaign.

The rest of the story is below.

(Excerpt) Read more at aim.org ...


TOPICS: Business/Economy; Crime/Corruption; News/Current Events
KEYWORDS: doublestandards; google
A Google *AdWords Team* e-mail explained that they rejected the book promotion because of "unacceptable content," citing a policy that "does not permit the advertisement of websites that contain *language that advocates against an individual, group, or organization.*" -- unless the target is conservative, patriotic, Republican, heterosexual, Christian etc. More on this later...

Our marketing staff initially attributed this to a common squeamishness among sales people to political controversy -- it doesn*t increase sales and provokes complaints. Fair enough -- there would be no *anti-anybody* merchandise ads. Given previous success promoting G.W. Bush-oriented items, AIM decided to try a new campaign marketing our Ronald Reagan books and memorabilia.

Imagine our surprise when Google suspended this campaign as well. The Ronald Reagan merchandise did not offend, however. After rehashing their policy proscribing *advocacy against* anyone, Google informed us that they had browsed other items offered for sale in AIM*s website [but NOT promoted on Google].

Google wrote that such items as the "*Bill Lied*, *Impeach Hillary* and *Forget Buddy, Neuter Clinton* bumper Stickers as well as other shirts, buttons and books on your site are not acceptable."

Reviewing the original message, any of AIM*s Web content could be interpreted as subject to Google*s approval -- including the articles. Thus when AIM*s Notra Trulock *advocates against* America*s "most trusted journalist" Walter Cronkite for denouncing Operation Iraqi Freedom and echoing the Left*s tacit support of Saddam - Google could conceivably find such material *unacceptable* as well.

Being an organization offering political commentary/analysis and selling political merchandise -- there seems to be no way that AIM can utilize such a powerful marketing tool under such strictures. Out of frustration [and to AIM management*s disapproval after the fact], this writer sent Google*s AdWords Team an e-mail inviting them to browse all of our merchandise and articles. They should then let us know which they would like us to remove. Afterward we would *get back to them.*

We have recently found, however, that there are some notable exceptions to Google*s no *advocacy against* policy.

A Google search on such keywords as *t-shirt,* *bumpersticker* and *Bush* revealed some interesting products offered in the resultant *Sponsored Links* boxes. [The vendors in question will NOT be given any free advertising in this space.] Examples include t-shirts, bumperstickers and buttons sporting such slogans as *Gropenfuerer Schwarzenegger,* *Flush Rush,* *different Bush, same bu** sh**.* Some items disparage religious conservatives: *the Christian Right is neither.* Others mock those who hold to any faith whatsoever: *religion is a crutch for people who can*t think for themselves.*

Google staff found AIM*s merchandise lampooning the Clintons and Democrats offensive, but saw no reason to suspend the vendor offering, *I*m bi-partisan, I*ll hug your elephant if you kiss my a**.* Neither have they stopped selling ad space to the merchant hawking bathroom tissue printed with your choice of these smiling faces: the Secretary of Defense, the Attorney General, the Vice-President, and of course, the President of the United States [labeled *Bush Wipe*]. Immediately upon discovering this, AIM informed Google of these and other similar items (providing links and pictures), saying in part, "we certainly do not want you to stop allowing the vendors of [such] merchandise to participate in the Google AdWords program.

Our position is if they are allowed to do so, then so should we."

Google responded by digging in their heels: They reminded us that "a different set of laws and regulations apply to commercial speech (advertising) than to the search results we show when you do a Google search. As a business, Google must make decisions about where we draw the line in regards [sic] to the advertising we accept, both from a legal and company values perspective."

Further, "ad text, site content, or keywords should not be anti related." Google offered no reaction to the above-described *anti-related* items, however. Continuing, they wrote, "In order for us to allow your ad to run, you have to remove all apparel, books, bumper stickers, buttons, merchandise, collectibles, CD*s, videos, etc. that in any way advocate against any individual, group or organization."

This means that these items - whether they are directly promoted on Google or not - must no longer be offered for sale to the public online. The Internet is the major means by which these items are sold. Many of them are very popular and comprise a significant proportion of our inventory.

Providing a link, Google advised us to review their *AdWords Editorial Guidelines.* The pertinent statement in its entirety: "Your ad cannot contain offensive or inappropriate language." And how does Google define *offensive or inappropriate?* "As noted in our advertising terms and conditions, we reserve the right to exercise editorial discretion when it comes to the advertising we accept on our site."

Not explicitly defined, this *discretion* is completely arbitrary. Google*s AdWords Team may not consciously be discriminating against AIM because of our political perspective. It is entirely possible that items such as those clearly anti-Bush may provoke chuckles for Google*s staff, but when confronted with products poking fun at THEIR sacred cows... well THAT*S *offensive.* Deliberate or not, BIAS is still BIAS.

We certainly understand that the First Amendment prohibits only governmental free speech restriction. It does not obligate a private entity to provide a forum for another*s free speech. However, Google must be impartial in order to retain credibility as the premier gateway to the Internet.


William R Alford is a Government & International Politics/Electronic Journalism student at George Mason University in Fairfax VA.

1 posted on 11/21/2003 6:22:51 PM PST by webber
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To: webber
Hope the competition closes in on them soon...
2 posted on 11/21/2003 6:26:06 PM PST by observer5
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To: observer5
I currently have my machines set to use Google Advanced for searches.

I'm going elsewhere... If we collectively do so, we'll see how much real influence we have.

Anybody know a good (conservative or unbiased) alternative?

3 posted on 11/21/2003 6:34:23 PM PST by plsjr (one of His <><)
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To: observer5
Hope the competition closes in on them soon...

What competition? Even their so-called "competitors" use Google technologies.

4 posted on 11/21/2003 6:36:31 PM PST by Prime Choice (Conservative: One who doesn't believe that turning the U.S. into a third-world nation is 'progress'.)
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To: webber
This really doesn't surprise me. Google has a long history of anti-conservative bias. Remember when they chose to dump a gun retailer because, well, guns are like bad 'n stuff, y'know? (Ugh.)

What do you expect from a firm that's located in Mountain View (which is just a stone's throw from Berzerkeley).
5 posted on 11/21/2003 6:38:07 PM PST by Prime Choice (Conservative: One who doesn't believe that turning the U.S. into a third-world nation is 'progress'.)
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To: observer5
Hope the competition closes in on them soon...

point me in another direction

6 posted on 11/21/2003 6:46:53 PM PST by rface (Ashland, Missouri - Praying for Rush's and Marilyn's recovery)
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To: plsjr
friend, i admire your reaction (they're idiots!), but i think your action will misfire. or be the shot no one ever hears. google is the category killer of search engines, and probably won't be supplanted any time soon. it's also the best general searcher out there, so "boycotting" them doesn't hurt them...it hurts you and anyone who would follow you. i think it's a misguided action.

don't take it personally, if possible. like i said, i like your reaction, but don't think the action will work.

but here's what might. we write to the executive hierarchy...in droves. a concerted effort asking them to be fair. don't deal with customer service reps (who often plug their own political agendas into their dealings with the public without being sanctioned to do so by management). deal with the folks at the top. let them know we don't like this unfairness. point out that, if they're going to "ban" certain citations because someone might find something offensive, then maybe they should just ban every link-slash-product that WE find offensive.

and on and on. a concerted effort. let columnists know that the household name in american search engines...actually discriminates against conservatives, christians, etc.

it can work. it does work. how do i know this? CBS just pulled a certain mini-series, didn't it? hell, let bill o'reilly know about it--that big mouth will do a story on it, and then the world will change.

try it on, okay?
7 posted on 11/21/2003 6:51:22 PM PST by John Robertson
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To: observer5
I go to Google for searches, not ads. I don't care what their advertisment policy is.

They have every right to present their product as they like. They are not a free speech forum.

8 posted on 11/21/2003 7:19:28 PM PST by Russian Sage
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To: snopercod
Bump.
9 posted on 11/21/2003 10:14:43 PM PST by First_Salute (God save our democratic-republican government, from a government by judiciary.)
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To: Prime Choice
1) This article has already been posted.

2) Google banned my company's ads for cap guns and signal flares. I am well aware of their positions. I think they have the right as a private company, but I disagree - strongly.

10 posted on 11/21/2003 10:18:12 PM PST by TheOtherOne
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To: TheOtherOne
1) This article has already been posted.

1a. Where? What post #?
1b. Why are you telling me? I didn't post this article.

2) Google banned my company's ads for cap guns and signal flares. I am well aware of their positions. I think they have the right as a private company, but I disagree - strongly.

Aren't they having an IPO? Imagine the influence a conservative coalition could have if they purchased a controlling share.

11 posted on 11/21/2003 10:59:46 PM PST by Prime Choice (Conservative: One who doesn't believe that turning the U.S. into a third-world nation is 'progress'.)
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To: webber; Prime Choice; First_Salute
Google "banned" Free Republic on Febuary, 2, 2001.

But I am tired of flogging that dead horse. Do your own research if you want to find out what I am talking about.

12 posted on 11/22/2003 12:56:19 PM PST by snopercod (Whatever has come before, we now have only two options: To keep our word, or break our word - GWB)
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To: snopercod
Google "banned" Free Republic on Febuary, 2, 2001.

Uh...what are you talking about? I just did a Google search and Free Republic comes up in the list of hits.

Again, why are you writing me about this? I didn't post the article. You wanna research that, buddy?

13 posted on 11/22/2003 2:14:33 PM PST by Prime Choice (Conservative: One who doesn't believe that turning the U.S. into a third-world nation is 'progress'.)
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To: Prime Choice
Sorry, I thought you might be interested.
14 posted on 11/22/2003 2:18:45 PM PST by snopercod (KEEP OUT! Trespassers will be violated)
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To: TheOtherOne
Then why is it ok for the GOV'T to tell a "Private Company" that it cannot discriminate against anyone for hire on the basis of race, color, creed, religion or sexual orientation? It's OK for demonrat candidates to go into a CHURCH and spew their political poison in that church, but let a conservative try to do the same, and that church loses it's "tax exemption" status because they dared to break that "plainly stated" law in our 1st Amendment which specifically states that "There Shall Be A Wall Of Separation Between Church And State"

If a conservative search engine site tried it, the liberals would call "discrimination" - "hate crime" - "prejudice"! So don't throw that "private company" garbage. It won't work!!

15 posted on 11/25/2003 7:15:44 PM PST by webber (What's good for the goose, is good for the gander)
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To: Prime Choice
"Uh...what are you talking about? I just did a Google search and Free Republic comes up in the list of hits. "

He/She wasn't talking about banning FR from coming up in the search menu, he/she was talking about banning FR from placing their ad on their site.

Isn't there a law that prevents companies from discriminating against people of different beliefs?

16 posted on 11/25/2003 7:21:10 PM PST by webber (What*s good for the goose, is good for the gander)
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To: rface
I sometimes use Dogpile.com. It somehow accesses and combines other search engines to compile its results. Doesn't show any ads.
17 posted on 11/25/2003 7:24:58 PM PST by Guvmint_Cheese
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To: Guvmint_Cheese
I'll try it out
18 posted on 11/25/2003 7:34:18 PM PST by rface (Ashland, Missouri -)
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To: TheOtherOne; webber
"This article has already been posted"
http://www.freerepublic.com/focus/f-news/1025632/posts

-- author
19 posted on 11/26/2003 12:59:26 PM PST by walford (Dogmatism swings both ways)
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