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Newspapers Online: Why Information Will No Longer Be Free
The Columbia Journalism Review ^ | January/February 2003 | Michael Scherer

Posted on 11/09/2003 7:48:17 PM PST by quidnunc

The old broadcast model for online journalism, with free words and blinking banner ads, is heading the way of bankable stock options and the office foosball table.

Stung by a growing drift of readers and advertisers to the Internet, newspaper executives are betting on a bevy of online experiments designed to increase profits. The approaches range from new subscription models to more invasive, targeted advertising. Either way, the free ride that proved so costly for newspapers is coming to an end. Online news junkies will increasingly have to give up money or personal information to get their previously free fix.

"Newspapers are no longer willing to just write the Web site off as a money-losing proposition," says Jonathan Dube, a weekend producer for MSNBC who also runs Cyberjournalist.net. "We already see much less free information." From the Albuquerque Journal to The Columbus Dispatch, this less charitable approach has left nonsubscribers in the lurch, as the local papers of record have made their Web sites subscription-only operations. Meanwhile, many bigger newspaper companies have been investing in database technology that will allow them to track and profile Web visitors. Reader registration, once an experimental technology, has proven itself at many of the largest chains, allowing newspapers to sell specific types of readers to advertisers. And the trend is continuing. Later this year, the Tribune Company may become the first major chain to dramatically expand its pay-for-content services. "We're looking hard at all our options for introducing more subscription services," says David Hiller, president of Tribune Interactive.

Print in Peril

At stake is nothing less than the future of print journalism. Several recent studies suggest that print readers are turning to the Web for news. Traffic on newspaper Web sites in seven of the ten largest U.S. markets grew far faster in the first half of 2002 than the total Internet user base, according to comScore, an online market researcher. At the same time, consumers with six years of Web experience are three times more likely than Internet newcomers to decrease their print newspaper reading, according to Forrester Research. Another recent poll of online newspaper readers under the age of thirty found that 31 percent had reduced their print readership because the same material is online, a number that is expected to grow. "Newspaper circulation has been declining for years, and you see an online segment with great increases. One plus one equals two," says Lynn Bolger, executive vice president of comScore.

Meanwhile, classified advertisers are continuing their flight to the Web, where costs are much lower. Between January 2001 and June 2002, U.S. newspaper revenue from help-wanted ads dropped by 40 percent, a $5.4 billion shortfall, according to Borrell Associates. Despite the current economic downturn, many analysts believe that much of that business, along with real estate and automobile listings, will never return to print papers given the rise of less expensive sites like Monster.com, Autotrader.com, and Realtor.com.

‘I Want to Be Paid'

This worries many smaller regional newspapers, whose local business base has been slow to commit to online advertising, making online news more of a liability than a profit center. Without the advertising gains, the fear of lost print readership has been enough in recent months for publishers to challenge the overwhelming reader consensus against paying for content. By many accounts, roughly nine of ten Web readers are averse to paying for online news. But in markets where a single newspaper holds a near-monopoly on local news, the price of giving the news away seems greater than chasing away Web readers. "Maybe information wants to be free," quips The Albuquerque Journal's online editor, Donn Friedman, who limits online news to subscribing readers. "But I want to be paid."

This doesn't mean that readers won't pay for some online subscriptions, particularly niche offerings like The New York Times's crossword puzzles or exclusive sports reporting at the Milwaukee Journal Sentinel. "You attach a value to a product and you make it indispensable to the user," explains the Journal Sentinel's vice president and editor of Journal Interactive, Patrick Stiegman, whose football subscription site, Packer Insider, has convinced 14,500 members to pay as much as $5 a month. Such subscriptions work because they provide information that is not available free or services that readers cannot find elsewhere. Newspapers that compete for the same local or national news, however, are destined to have a harder time convincing readers to pay.

That leaves executives with the unenviable task of putting the free-news genie back in the bottle. "It's hard to second-guess history," says Tribune's Hiller. "But if many people could redo history they would prefer that the everything-is-free Internet model had never gained ascendancy."


TOPICS: Business/Economy; Culture/Society; Extended News; Miscellaneous
KEYWORDS: internet; newspapers
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To: x
"If you want the cold, hard details, you'll have to pay for them, or at least go to a library."

See this is where you are wrong. Because the "journalists" as they exist today have proved that they DO NOT report any cold, hard details. So they have no value-added. Thus, people are not willing to pay for it.

21 posted on 11/09/2003 8:38:13 PM PST by A Citizen Reporter
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To: Dave W
Sure, but 2 million is nothing. Look at the counters on Drudge & check the numbers for ALL the talk hosts.
22 posted on 11/09/2003 8:38:36 PM PST by GatekeeperBookman ("Oh waiter! Please,I'll have the Tancredo '04. Jorge Arbusto tasted just like a dirty Fox")
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To: ex-Texan
"And another thing. Major newspapers and network media do not report what is really going on in the world. "

Exactly. Or they report partialy and in a way honed and calculated to insult the intelligence of most people that care about the news. I used to watch the network news almost every night for years. Now I watch maybe once a week, because I don't like being insulted.

23 posted on 11/09/2003 8:48:42 PM PST by cookcounty
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To: ex-Texan
I am also tired of commecial sites using spyware. EVERY SINGLE major candidate's website has an email capture protocol. (I believe even drudge has something to that effect)
24 posted on 11/09/2003 8:57:38 PM PST by longtermmemmory
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To: cookcounty
abccbsnbc is usually a day behind on 2nd tier stories.
25 posted on 11/09/2003 9:28:20 PM PST by longtermmemmory
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To: quidnunc
Just keep in mind that this same article could have been written in 1995 or 1996. A lot of newspaper web sites, when they first launched, attempted to charge for much, if not all, of their content. (Even The New York Times charged overseas readers.) All those so-called "business models" fell apart as it quickly became apparent that practically nobody was, or is, willing to pay extra for online content. The only sites that have been able to succeed at this are sites that offer huge amounts of content truly available nowhere else, such as The Wall Street Journal. (And in their case, it helps a lot that the majority of WSJ.com subs are paid for by subscribers' employers and/or can be written off on their subscribers' tax returns.) Local newspapers, even ones with monopolies, cannot pull this off because the amount of local content they provide is limited and they will always have competition from local TV and radio station web sites; note that The Albuquerque Journal did not say they were making a profit on their web site, only that they WANT to.

This is little more than the result of a bunch of inexperienced newspaper web site managers that are either too young to remember the first time everyone tried this, or who are arrogant enough to think that they can pull off what their predecessors could not. They too will fail.

26 posted on 11/09/2003 9:32:29 PM PST by Timesink
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To: ex-Texan; cookcounty; quidnunc
Major newspapers and network media do not report what is really going on in the world. New York City raised its terror warnings today, and there was not one word reported by ABC, CBS, NBC or the New York Slimes.

No, NYC did not raise their terror alert level. New York City has been on orange alert since the day the Homeland Security Advisory System was created, because they are by far the most likely city to be attacked.

Newspundit.net is DEAD WRONG.

27 posted on 11/09/2003 9:40:03 PM PST by Timesink
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To: longtermmemmory
abccbsnbc is usually a day behind on 2nd tier stories.

See post 27. They're not reporting it because it isn't true.

28 posted on 11/09/2003 9:42:16 PM PST by Timesink
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To: GeronL
Someday they will report, not just a university department, that giving things away does not make a profit.

It will be an epiphany for many of them.

Tell that to Annie Coulter. She gives away her columns, which results in her making millions off her books. The notion that you have to charge for everything is Victorian morality masquerading as economic science.

Besides, the day when all the liberals have that epiphany, will be the day when FR must shut down.

29 posted on 11/09/2003 10:20:17 PM PST by mrustow (no tag)
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To: mrustow
Newspapers aren't writing books in sufficient numbers to make a profit. Giving away ALL of their original content is bad for business. The WSJ does it right.
BTW, I cut up some newspapers and I have this to say using those cut outs like a ransom note

N o w t h a t s A t h r e a d !!

30 posted on 11/09/2003 10:23:48 PM PST by GeronL (Visit www.geocities.com/geronl)
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To: quidnunc; Billthedrill
From the Albuquerque Journal to The Columbus Dispatch

Well, there you go -- if the Journal and the Dispatch are charging, then clearly, that is the wave of the future!

31 posted on 11/09/2003 10:26:14 PM PST by mrustow (no tag)
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To: GeronL
Newspapers aren't writing books in sufficient numbers to make a profit.

ROTFL

Giving away ALL of their original content is bad for business. The WSJ does it right.

The WSJ does it right -- for the WSJ. While what the WSJ does sounds good in theory, someone posted an article a number of months ago, that argued that the WSJ is such a unique business that it can't serve as a model for anyone else. It's the Bible of the business world, and many of its subscribers get it to write off on their expense account, or their taxes. No other newspaper enjoys so many "Net" positives.

32 posted on 11/09/2003 10:31:14 PM PST by mrustow (no tag)
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To: mrustow
well yea, there is that. =o)
33 posted on 11/09/2003 10:34:11 PM PST by GeronL (Visit www.geocities.com/geronl)
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To: prov1813man
What you said. Precisely. It isnt up to them. Free at last...JFK
34 posted on 11/09/2003 10:36:02 PM PST by BADROTOFINGER (Life sucks. Get a helmet.)
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To: mrustow
These late-night, serious journalism threads about bleading edge research from leading newspapers is just, just fantastic!
35 posted on 11/09/2003 10:45:35 PM PST by gipper81
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To: quidnunc
"Online news junkies will increasingly have to give up money or personal information to get their previously free fix."

Guess what a-holes, we never read your trash in the first place!

36 posted on 11/09/2003 10:45:48 PM PST by m18436572
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To: m18436572
Guess what a-holes, we never read your trash in the first place!

These guys have got to be getting their bleading-edge thinking from alGore or somebody like that. Didn't he teach at Columbia?
37 posted on 11/09/2003 10:48:31 PM PST by gipper81
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To: quidnunc
Any local paper that thinks it can retain its readership by charging money to its on-line content is painfully stupid. Why pay to subsribe to the Albany Times-Union when you can get the Washington Post, NY Times, or National Review On-Line?
38 posted on 11/09/2003 10:51:20 PM PST by dangus
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To: quidnunc
I don't mind paying for something like the Wall Street Journal, but I won't pay a penny for the LAT or the NYT. What we'll all do is to paraphrase their garbage and still discuss it. We're usually ahead of most of the media anyway. Most of them just rewrite the AP and Reuters stuff anyway. We'll just get local reporting from where ever the news is happening.
39 posted on 11/09/2003 10:55:15 PM PST by McGavin999
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To: quidnunc
A printer by trade my entire life. It was truly only a matter of time before the newspapers felt the sting of the internet.
I have witnessed first-hand the effect of digital technology on the printing industry. I am amazed that it has taken this long to hit them.
40 posted on 11/09/2003 11:02:45 PM PST by Spruce
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