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First Office 2003 Users Weigh In
pcworld ^ | October 21, 2003 | Liane Cassavoy

Posted on 10/22/2003 1:37:44 PM PDT by stainlessbanner

Revamped Outlook, collaboration functions highlight new features, beta testers report.

NEW YORK -- With Office System 2003 now officially open for business, users are weighing in with opinions on the updated suite.

Outlook's overhaul impressed them the most, although several had mixed opinions on the new look. But the much-touted collaboration functions and new XML capabilities have already proved useful, several beta testers report.

Product Blitz

Bill Gates, Microsoft's chairman and chief software architect, launched the new suite of productivity applications at an event here Tuesday.

"Today we're introducing more software products on a single day than on any other day in our history," he said.

Gates used his 90-minute presentation to highlight the enhanced collaboration tools that the upgrade suite offers, as well as the improved integration between all of the applications. He was joined on stage by Jeff Raikes, Microsoft's group vice president for productivity and business services, who called the release a "major milestone in the history of Office."

Many of the new features in Office System 2003, as the new suite is called, are not immediately apparent to the end users. Much of the upgrade, such as its enhanced XML support, are under the hood.

Still, Office 2003 does feature some key changes, most notably with Outlook, Microsoft's e-mail client. It also includes new applications, among them OneNote, a note-taking program, and InfoPath, an XML document creator.

The changes in Outlook and the addition of the new applications were the chief topic of conversation among Microsoft's beta testers who were present for Tuesday's launch event.

Mixed Reactions

Several of Microsoft's MVPs, or Most Valuable Professionals, also served as beta testers for Office 2003. All of those asked cite Outlook as the most obvious change in the new Office suite, but give different opinions about the redesign. Microsoft has changed Outlook's interface from listing messages on the top and the preview pane on the bottom, to a three-paneled vertical view.

"It takes some getting used to, learning where to find things," says David Berry, a Microsoft MVP who has been beta testing the software giant's products since 1999. "Outlook, especially, that was kind of a difficult change."

Berry, a business systems delivery specialist with Aetna in Hartford, Connecticut, says the redesign makes Outlook easier to use. "You get very comfortable with the way it's laid out. The first time I opened it, it took a little while to get used to, but now I realize I can see more information," he says.

But he admits he sometimes misses the old interface: "I do try to make it look as much like the older version as possible."

Beta tester Dave Beauchemin, who is a senior developer with CompuWare in Montreal, agrees. "There were a few things that surprised me, like the three-pane view in Outlook," he says. "I thought, how can that make it easier? But after a day or two, I found it a lot better than older versions. It fits how your eye naturally scans the screen, from left to right."

Patricia Cardoza, a beta tester who works as an information systems applications specialist with Pacific Southwest Container in Modesto, California, also says the new Outlook took some getting used to. But, she adds, "Within two hours, I fell in love with it. I can see so much more information."

Ben Schorr, a Microsoft MVP and beta tester from Honolulu, says he needed no adjustment period at all with the new Outlook: "I loved it as soon as I saw it."

New and Noteworthy

All of the beta users agreed the new e-mail grouping features in Outlook, which let you arrange how messages are organized in your in-box, are a key addition.

Cardoza says she really appreciates the ability to group messages by day, without having to worry about time. "I'm not interested in what was received at 8:58:02 yesterday, I just want to know what was received yesterday, or the day before, or two weeks ago," she says. "It's designed to allow people to find what they want."

Berry says the new grouping tools, combined with the capability to view multiple e-mail accounts and calendars from within Outlook, show Microsoft paid attention to the little things with this new release. "It makes it a lot easier for me to find e-mail," he says.

Schorr says the new spam filters sold him on the upgrade. "The spam filters and OneNote, those are the two key reasons to upgrade," he says.

Schorr is IT manager of a law firm, and calls himself a "voracious note-taker." He uses OneNote on a desktop PC, not a Tablet, and says you don't need a Tablet to experience the advantages it offers. "I like that it's free-form, you can type anywhere, you can drag and drop," he says.

Several lawyers in his firm recently started using OneNote to track their research on an upcoming case, Schorr adds. "Usually, they take their notes on yellow note pads, which are great, but they're not so easy to share," he says. For example, one lawyer created a OneNote document to store his research on an upcoming case, enabling him to share the notes, as well as hyperlinks that would have been impossible to create on a notepad, with another lawyer who wasn't using OneNote, Schorr says. He simply sent the document using Outlook, and the other lawyer was able to see all of the information he needed using only his e-mail application.

This kind of integration, which Gates highlighted during his presentation, was mentioned by all of the beta testers.

"One of the greatest features is the integration," Beauchemin says. "All of the applications work so well together. It made my life a lot easier."

Overall, the beta testers report being very satisfied with the new Office suite. "The more I use it, I realize that this is one of the best releases we've seen. They added a lot of features that users have been asking for," Berry says.


TOPICS: Culture/Society
KEYWORDS: beta; microsoft; office2003; users
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1 posted on 10/22/2003 1:37:45 PM PDT by stainlessbanner
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To: stainlessbanner
If Microsoft gives me a good reason to, I'll update my Mac OSX office licenses once they realease a Mac version. Right now, I'm waiting for Apple's OSX upgrade due out on Thursday.
2 posted on 10/22/2003 1:42:17 PM PDT by Question_Assumptions
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To: Question_Assumptions
Read yesterday that certain must have "enhancements" will only work if you also have MS Server software running in conjunction with the Office suite. If someone more "in the know" could elaborate, it would be greatly appreciated.
3 posted on 10/22/2003 1:51:14 PM PDT by Range Rover (Karma is a boomerang...)
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To: stainlessbanner
Siwtching over to Office 2003 won't be as simple as Microsoft says. Anybody who has a computer more than a a few years old will probably need a new one to get good performance. I'd also wait a year or two so they can get the bugs out.
4 posted on 10/22/2003 1:55:19 PM PDT by rllngrk33 (Liberals are guilty of everything they accuse Conservatives of.)
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To: rllngrk33
Why wait? Just buy Lotus today.
5 posted on 10/22/2003 2:01:30 PM PDT by IncredibleHulk
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To: rllngrk33
Yes, let them get the bugs out. I downloaded Media Player 9, and now none of my internet radio stations can play, and my multimedia capacities in general are totally messed up. I went to their bulletin board and it seems that everyone has had this or a similar problem, and of course, they have no fixes for it. Morale of the story: wait a good long time before taking any MS product update.
6 posted on 10/22/2003 2:05:12 PM PDT by livius
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To: stainlessbanner
Well, I saw the Microsoft infomercial on TechTV and two things really struck my eye. First was this thing called OneNote, a kind of free-form note-taking app that has to be seen to be understood/appreciated. It seems really sweet for organizing fleeting and disjointed streams of thought, like for instance those of a novel writer trying to keep track of brainstorms for his characters/plot/narrative etc.

Second is a feature in Word that permits editing of two pages side-by-side. Again, it seems like simple stuff, but for someone trying to write (esp. fiction), I bet it would be a much bigger improvement than one might expect.

7 posted on 10/22/2003 2:08:42 PM PDT by Petronski (Living life in a minor key.)
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To: rllngrk33
Siwtching over to Office 2003 won't be as simple as Microsoft says. Anybody who has a computer more than a a few years old will probably need a new one to get good performance. I'd also wait a year or two so they can get the bugs out.

Heh, all the more reason to stick with 2000 or 97 ;)
8 posted on 10/22/2003 2:13:01 PM PDT by Thoro ("No one's life, liberty, or property is safe while the legislature is in session."-Samuel Clemens)
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To: Question_Assumptions
Can you say BLOAT ?
9 posted on 10/22/2003 2:13:58 PM PDT by Centurion2000 (Virtue untested is innocence)
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To: rllngrk33
Anybody who has a computer more than a a few years old will probably need a new one to get good performance.

I just put Visio2003 to run with the SmartMap inside of Checkpoint AI on a test Pentium 500MHz box ....

It's now doing a good imitation of a 286.

10 posted on 10/22/2003 2:15:21 PM PDT by Centurion2000 (Virtue untested is innocence)
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To: Centurion2000
Can you say BLOAT ?

Yes. Can you say, "More Bloat?"
11 posted on 10/22/2003 2:18:42 PM PDT by pt17
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To: Petronski
"Second is a feature in Word that permits editing of two pages side-by-side. Again, it seems like simple stuff, but for someone trying to write (esp. fiction), I bet it would be a much bigger improvement than one might expect."

You could do that in Word 2002. No problem, although the type gets a little small unless you have a high-res display.
12 posted on 10/22/2003 2:24:33 PM PDT by MineralMan (godless atheist)
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To: livius
What were you listening to streams on before; I haven't had any problems with WM9, and I have realplayer ,quicktime,winamp and a divx player installed too; in fact I have KERN saved in my WM9 playlist whenever I get a chance to listen to Savage (maybe today)..
I did have to take some time and make sure all my multimedia
extensions (asf,wmv,ra,rm,asx,pls,m3u,avi,mov etc..) were associated with the player I prefered for each type.
13 posted on 10/22/2003 2:27:14 PM PDT by wolficatZ (___><))))*>____\0/____/|____"flipper to the rescue...")
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To: MineralMan
You need dual monitors.
14 posted on 10/22/2003 2:28:54 PM PDT by RightWhale (Repeal the Law of the Excluded Middle)
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To: stainlessbanner
My reaction to this article was a common one with respect to "new software products." I read it and said "you've got to be kidding, I would never shell out good money for these piddling changes!"
A new format for Outlook and a note taking program. Big deal.

They'd make real money if they came up with something new and exciting. Get back to me with holograms, virtual reality, time travel, or something else worth running out to buy.
15 posted on 10/22/2003 2:30:41 PM PDT by Williams
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To: MineralMan
You could do that in Word 2002. No problem, although the type gets a little small unless you have a high-res display.

How?

16 posted on 10/22/2003 2:33:14 PM PDT by Petronski (Living life in a minor key.)
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To: WatchOutForSnakes
Ping.....
17 posted on 10/22/2003 2:33:23 PM PDT by Ima Lurker
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To: Williams
"Get back to me with holograms, virtual reality, time travel, or something else worth running out to buy.Sad but true. I remember getting Win98 and thinking "my God, THIS is what I paid a hundred bucks for?"
18 posted on 10/22/2003 2:35:41 PM PDT by Windsong
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To: Williams
My reaction to this article was a common one with respect to "new software products." I read it and said "you've got to be kidding, I would never shell out good money for these piddling changes!"

The TechTV "Screen Savers" couldn't contain their laughter when they found that $250 got you the Office 2003 update, but if you wanted One Note, it was $109 more. Their initial recommandation: not worth it. Tonight they take an in-depth look at it. 7pm and midnight on TechTV

19 posted on 10/22/2003 2:35:50 PM PDT by Petronski (Living life in a minor key.)
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To: Petronski
"You could do that in Word 2002. No problem, although the type gets a little small unless you have a high-res display.
How?"

Look at the toolbar for the box that shows the percentage of your view. Drop the list down by clicking on the arrow to the right of the box, then click "2 pages." You can edit just fine in that mode.

If the box isn't visible, select View*Zoom, then click the arrow on the "many pages" icon and drag across a couple of pages in the drop-down. You can actually edit with four pages on the screen, if you can see what you're doing.

This feature was, I believe, new in Word 2000.
20 posted on 10/22/2003 2:38:17 PM PDT by MineralMan (godless atheist)
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