[browardchad]

Well, since you haven't answered any questions regarding the problems with the Dells, can we assume you work for Gateway? When you start a thread, it's customary to stick around and respond to questions.

I have a Dell now, after having built my previous PC. The Dell had a problem with a bad CD player. They replaced it (tech came to the house) within 3 days. I haven't had a problem since (2 years).

[MineralMan]

"Well, since you haven't answered any questions regarding the problems with the Dells, "

Yes, that is disturbing. Several folks are here, ready to help, but nothing after that first message. Why waste our time?

[mlmr]

No, I dont work for anyone except myself. I am a computer user and not tech savvy. It took me a while to type up the explanation of what happened.