Me: Yes, hi. I'm here to pick up Alyson Dupree's prescription.
Pharmacist: Dupree?
Me: Yes.
Pharmacist rummages around bins.
Pharmacist: What were you picking up?
Me: Prescription diaper cream. It was called in this morning.
Pharmacist: Hmmmm...I don't see it here. Hang on.
Pharmacist disappears for a sec and then returns.
Pharmacist: We don't have a profile for Alyson. What was the name of the medication you needed?
Me: butt balm
Pharmacist: Excuse me?
Me: Butt balm.
Pharmacist: OH! BUTT BALM! OK!!! It'll be ready in 45 minutes. We didn't mix it up yet since we can't do anything without a patient profile. Give me some information and we'll get it ready right away.