[Cagey]

Thank you for clicking on this thread, and I beg your indulgence to read further

Wow! You must be in direct mail advertising.

I use a contact management program called "ACT". It has fields for almost everything you mentioned and you can customize those that are not already there. I think you can download a free trial version online. I'll take a look to see if the trial version is still available.

[1rudeboy]

No, former manufacturer's rep. (And my contact-manager software's name was Joanne, that's why I'm not familiar with the concept). Thanks, I'll check it out . . . .