To look on the bright side, maybe this incident will cause the girl to view governmental authority with some skepticism and she'll become more of an independent thinker than she would have otherwise.
That's part of the problem, the thinking's been taken out of the equation. A committee draws up a procedure to handle such things and it is decided, apparently, that no deviation from the schedule will be allowed - It MUST be done THIS way, PERIOD. They say "it's for the children" but, IMO it's either laziness or unwillingness to take responsibility.