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It's a complicated story... my original ISP got bought out by another ISP about a year ago, but nothing really changed except the name of the company I was sending money to. Then, they got bought out by a third ISP, about 2 months ago, and this new company is making radical changes to the service levels, types of service available, etc. They're hosting my existing files, for now, but won't let me upload new files unless I upgrade my service. The changes they've made have usually been done with little or no notice, their customer support is horrible, etc., etc. So, I have lots of reasons to find a new ISP...