Maybe I need more coffee or something....
My first letter to Fandango:
"Your web site mentions the Two Towers trailer, to be attached to copies of The Fellowship of the Ring tomorrow, Friday. It says 'Click Here to Learn More.' I click, and it says NOTHING more about the trailer (=preview), just lists theaters that will be showing FOTR."My question: are you GUARANTEEING that ALL of those theaters will be showing the version with the preview attached, starting tomorrow?
"If so, why don't you SAY it, since it said 'to learn more'?
"I hope you'll answer today. If so, thanks. (Signed)"
Doesn't that sound pretty clear?
Well, here is Fandango's answer to me:
"Dear Dan,"Thank you for contacting Fandango!
"Fandango is currently running a banner ad that promotes a "preview" of 'The Two Towers' the next installment of the Lord of the Rings trilogy. The banner ad links to the Lord of the Rings: The Fellowship of the Ring movie page.
"This 'preview' of The Two Tower is not a sneak preview of the entire film. It is a preview of a few minutes of select footage from 'The Two Towers' that will be shown along with the Fellowship of the Ring main feature presentation.
"If you have any further questions, please reply to this message or call Customer Service toll-free at 1-866-688-6675.
"Thanks again for visiting Fandango! (Signed)"
At this point, I am feeling a reality disconnect. So I write this Second Letter to Fandango:
"Hi Joan,"I appreciate your response, but I have to wonder whether you read my letter before sending it.
"I **said** it was a preview, called it a preview, know it's a preview.
"My only question is: since the link just goes to theaters playing FOTR, are you *guaranteeing* that all those theaters will play the version with the PREVIEW attached? And why doesn't the site say so, if that is so? (Signed)"
Ay, yi yi. I'll keep you posted.
Dan
/c8