[Dilbert San Diego]

Yeah, I know they’re really pushing those kiosks.

I went to another place, not McDonald’s, and tried to use the kiosk ,and wasn’t able to place my order. So that place lost a sale.

I know part of using the kiosk is that they will save on labor costs. Because you don’t need as many employees. I wonder if business owners consider anything about how kiosks can frustrate people. And they can lose sales that way.

I wonder if McDonald’s is doing market research,as far as what people think of the food. Personally, I do not like the food at McDonald’s. All these changes they want to make, may not have a big impact, if people just don’t like the food. And we consumers have choices of other places to go to.

We have had some threads about Starbucks here recently, and people talking about how they’d rather go to a local coffee shop than Starbucks. Similarly, I personally know of a couple of local burger places who make good burgers, and I much prefer them to Mcdonald’s.

[T.B. Yoits]

I know part of using the kiosk is that they will save on labor costs. Because you don’t need as many employees.

Also, you order on a screen in English but the screens in the kitchen and prep area show your order in Spanish to the staff.

[Mr Rogers]

I like the kiosks. I get my order RIGHT. Employees start at $15-16 per hour here in southern Arizona. Employees are likely to disappear entirely in the next few years. I won’t miss them.