[Dr. Sivana]

I looked at the video. The employee was the first one to touch anyone. (Grandma was verbally acuxive and took an aggressive posture, but didn’t touch the worker until she was touched first). That complicates everything.

[TexasGator]

“I looked at the video. The employee was the first one to touch anyone. (Grandma was verbally acuxive and took an aggressive posture, but didn’t touch the worker until she was touched first). That complicates everything.”

Once the aggression ends, the clock is reset.

Then the lady shoves the employee but ends that aggression.

That again resets the clock.