I like Chilis. Their tortilla soup is great.
And their Cajun pasta is ever so delicious.
They brought us a vegetable tray- the celery had dirt on it. I pointed it out to the waiter. He took it back. A few minutes later he returned with another tray. We checked it out and it was THE SAME TRAY, NOTHING WAS WASHED. IT WAS STILL DIRTY, like it had just been pulled out of the ground. My wife had a glass of wine. I had ordered a beer which I never got.
We waited an hour for our food, which NEVER CAME. Finally we got up in disgust, I went to the manager (for about the 6th time) and loudly complained. I told him I would be contacting Chilies corporate about the service, and you know what? He acted like he didn’t care. I had to pay for my wife’s wine, to boot.
We went to McDonald’s for my daughter’s graduation dinner.
When we got home I immediately fired off an email to Chillies relating everything that happened in their establishment.
A few days later I received an email back. It was a discount coupon for a return visit. Chillies? Never again.
I wore suits to work, Church and social functions for over 4 decades and the last 35+ years of working all of my suits were tailor made.
My shoes were always glossy shined and my ties were always silk {never dry cleaned, if spotted they went in the trash}.
Dress for success was more than a motto, it was a way of life.
Ruth Chris is right and it's business will increase because of these policies.
When we go out for a good steak dinner, it will be Ruth Chris and I'll gladly pay the premium.
Bkmk