“Salesforce...replaced 4,000 customer support workers with AI agents.”
I HATE any sort of automated phone “agent.” It usually takes me 4 or 5 minutes to get past the thoroughly useless bot to a (sometimes) helpful human. What a ridiculous time suck.
I have NEVER gotten anything remotely useful from a phone AI agent / bot.
Not sure if AI has anything to do with it but...
Tens of thousands of layoffs have been announced across major sectors in late October 2025, with UPS, Amazon, Intel and Nestlé leading the cuts. Over 112,000 tech jobs alone have been eliminated this year, and broader corporate downsizing is accelerating.
Just during October alone, UPS announced 48,000 job cuts, Amazon 14,000, Intel 24,000, Nestle 16,000, Accenture 11,000, Novo Nordisk 9,000, Applied Materials 1,444, Target 1,000, Charter Telecom 1,200 and CBS/Paramount 1,000.
These are notable corporations cutting staff, but other major companies like JPMorgan Chase have implemented a hiring freeze across multiple divisions in late 2025, driven by its aggressive deployment of artificial intelligence and cost discipline. Managers have been instructed to avoid hiring unless absolutely necessary.