[Liz]

Because all the cures are “one size fits all” and they are NEVER WRONG... It is NEVER
THEIR FAULT. It is a wrapper of plausible deniability and denial of liability to hide behind.

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I would have fired them, too.

[Openurmind]

Problem is... All businesses will be doing that soon... “Customer Service” will be obsolete...

It will be like “Talk to the hand!”