After employees had multiple hassles with car rental companies that were complete and utter BS (we required employees to take their own before and after filmed walk arounds with their phone, which is how we resolved all of them — after a fight) I instituted a “no rental” policy unless there was no option.
Uber or Lyft were almost always cheaper, no limit or looking at what trips they made. Car service (suv with driver) for big cities.
I know that if I ran Hertz (or any other company stupid enough to buy 20,000 EVs without ever asking my customers), I would never bother to fix anything small. Instead, I’d keep charging sucker, I mean customer, after customer for the same ‘damage’.
So the libertarians can SUCK IT as far as their ‘free market fixes everything’. Here’s how I would fix it:
(1) - Provide ‘damage’ reports from all prior customers for each car by VIN and post those reports in a publicly accessible database.
(2) - Require PROOF that any charges for damage were actually incurred, subject to government audit.
This crap is starting to really piss me off, by the way.
I recently rented a car at the Tampa airport from Fox, a French company. It was bundled with a VRBO reservation. It was cheap and everything went remarkably smoothly. I will definitely use them again whenever possible.