“I waited more than 90 days. I finally called them and they got it straightened out very quickly. Someone wasn’t doing their job”
Did they they pay you retroactively?
I did call yesterday, but just had other things to do (for now) as the wait was “greater than 120 minutes”
I think I was on hold for more than an hour. It was actually after their official closing time that my call was answered.
I believe I may have gotten a supervisor because she was upset that my application had sat in limbo for so long. She said “hold on, I'm sending a message right now”. She said I should receive something from them via email the next day. I did.