I hope this doesn’t lead to further delays in getting help with my benefits. My average wait on hold is over six hours, no matter when I call.
I’m concerned that some of these employees being let go will mean further pain and irritation to the average citizen just trying to deal with the government, or simple things like go camping in the woods and all the rangers have been fired.
Too many customer facing cutbacks could piss off the voters and people who actually use the services. I don’t want to wait 6 hours on the phone for a 10 to 15 minute call either.
Believe me, Sir_Ed, these people being let go were not the ones who would have answered your call anyway. They are redundant offices within a department. Their job was designed to make federal employees and gum up the works for people like you and me.
EC