another 2cents.. flying does feel like a cattle call. People push and shove to get on the plane because too many a holes bring 3 bags with them and need the overhead space. Start limiting carry ons, start using those metal boxes for the size. If it don't fit it goes into baggage. You get a purse and a small carryon. That must fit a certain size, go no go metal baggage size boxes at every gate.
raise your voice at anyone, you get a warning. 2nd time- you're off the flight.
no food on the 0lan3 other than pre packaged candy or crackers. No my tuna.fish sandwiches, cimchee, curry, onion salads, garlic knots, fish.
IMO, they need to do the reverse of what they’ve been doing: charge for carry-ons larger than a bookbag or briefcase, and you get to send two bags free in the cargo.