I was expecting a package from FedEx this week. It was a box of tools I had been using while on a work trip that I had shipped home. They were in a plastic bin that was securely locked closed.
When it didn’t arrive as scheduled, I filed a claim with FedEx.
Last night it showed up in a completely different plastic bin. They must have destroyed the bin I had it packed in. They did a great job repacking the tools into a new, far stronger and more expensive bin.
To say I’m impressed in an understatement.
No scapegoating AI here. Instead, I’m commending the human element.
So nice to hear some good news.