Dumb question:
Isn’t it all about ratings?
If a buyer seeks a delivery but specifies that only 5 star delivery guys will that return that there are no one available if there are no 5 stars available?
I didn’t read the whole story but I think this has something to do with DEI. Something very Big Brother about it.
Prediction: AI will be the best scapegoat ever.
If you don’t get your package on time, it’s the AI’s fault. Didn’t make your numbers this quarter, I was following the AI’s plan.
Better than the dog ate my homework.
“The couriers wonder why someone who has only just logged on gets a gig while others waiting longer are overlooked.”
Because they’re trying to make sure the NEW couriers stick it out. If they signed up and didn’t get any work for 2 nights, they’d quit.
“Why, when the restaurant is busy and crying out for couriers, does the app say there are none available?”
On THIS one I’m more skeptical. I believe it’s probably something to do with what is in essence kickbacks. When a restaurant signs up, they agree to pay a certain amount back to the company. Say a burger costs $8 in the restaurant, the delivery company marks it up to $10, AND! They pay the restaurant MAYBE $7.
I’m not sure if that’s negotiated, but I can see how a restaurant that fought to pay LESS could be looked over. To try to impress upon them that they have to pay more.