Concept albums don't always work out well. Certainly, the cheesy stage play that the band performed during that tour to set up the various songs didn't thrill the fans - but the album itself isn't bad. Yes, DeYoung has a flair for the theatrical, but it didn't merit the tantrum that his band mates threw back then.
Good point. I heard the entire album before hearing any of it on the radio and never understood the hate. The movie "Demolition Man" was released 10 years later on the same concept. I like them both.