In any bureaucracy there are a small percentage (perhaps 5%) who actually know how to get things done.
The hard part is figuring out who they are.
They usually are not the person who is technically in charge of any department because of DEI. In addition competent people often choose not to become managers since managers have to deal with idiot employees.
Once you find the person who could actually do something then you have to motivate them to want to do something about it.
Hilarious note: the other 95% truly believe the task under discussion is “impossible to fix”. Since they believe that there is no point in them actually trying to do anything about it.
My younger brother worked in the Federal Bureau of Prisons for his entire career. He is now retired at age 57. One of the main reasons he told me for his retirement at 56 was that there was no potential for advancement at the prison he worked.
The assistant warden(his immediate boss) was incompetent. She was also a Black woman and was not going anywhere. His only choice would have been to take another Assistant Warden job at another prison. Meaning move him and his family away from their home of 30+ years. So, he retired. He had been working there since he was 22.