No damage was done to the ISS docking port during either arrival or departure and the Starliner’s reentry and touchdown was picture perfect. No complicated systems work perfectly -— at some level there s always departures from engineering norms.
It was a success. But is it cost effective? SpaceX is way ahead. Boeing is like the government now.
SpaceX had 8 uncrewed missions before flying a crewed mission into space.
Starliner had only 2 uncrewed missions before flying this one.
Did they get lucky? Were there enough test flights to find all of the reasonably possible departures from the norm?
-PJ