I went through an issue with Ebay where I know the buyer scammed me. No word from buyer that package had not been received until on the day escrow closed I get notified by eBay.the buyer claims they have not received the item,. (I believe The buyer knew the drill— and communication with them had been odd from the start ) I alert Ebay that this is fishy. And strangely enough, the tracking number has vanished from the USPS site. EBay is unresponsive. I immediately froze my bank account while I waited for a response from Bay (I was not going to let them take my money.) To this day, eBay only is interested in getting the funds from me that they paid to their buyer. they seemingly don’t dare question the buyer or take interest in the obvious scam people are pulling off a lot these days.
I will no longer do business there. It’s a land of scammers and customer service is basically non existent.
I would look around to see if the buyer is reselling your item. Also I would take any images from your posting and put them into google image, if they are reselling it would show another ad maybe not necessarily on ebay. I always keep my receipts that show the tracking number. If I drop the package in a drive up mailbox I will not get one but if I go to the window they will print a receipt with the tracking number on it. I always save it until the item shows delivered and I get feedback.
I’m going to slow down my selling profile, and concentrate on other things for awhile. But I have had good success in the past using USPS ground advantage.