J.D. found that a lot of customers brought in their cars:
J.D. Power said customers key complaints on quality centered on technology. For example, frustration around false warnings as car owners did not understand what some bells and whistles meant.
“For instance, rear seat reminder technology, designed to help vehicle owners avoid inadvertently leaving a child or pet in the rear seat when exiting the vehicle, contributes 1.7 problems per 100 across the industry,” the study stated. “Some mistakenly perceive it signals an unbuckled seat belt or cite the warning goes off when no one is present in the rear seat.”
Shares. Must own a lot of shares.