I’d like to see the staffing or lack of it for the 50 locations that closed.
My guess is they were underperforming from a lack of customers as well as employees.
The FIRST thing businesses do when sales are dipping is cut hours of staffing it is a catch 22 because cutting staff just guarantees sales slipping more!! I understand completely BECAUSE labor is really the only cost that is flexible, HOWEVER especially today with the utter cost of going out to dinner BAD SERVICE guarantees customers not spending their hard earned dollars there again!! I owned 3 restaurants for 30 years it is draining I could NEVER have done it in today’s environment NEVER!! Customers are sue happy, employees are sue happy, labor laws are completely out of control, OSHA is out of control, the bottom line in restaurants is VERY LOW with all of the costs and regulations today I don’t know WHY ANYONE would go into the restaurant business you would have to be insane!! During Covid all I thought about were restaurant owners and what the hell they were going to do to survive and save their family businesses!!