A few years ago I had a car from Enterprise. It was a long term rental for work. 2-3 months. I was a little concerned because I got a little scratch in the right door. Enterprise is really fussy about scratches.
One day I was at a stop light in the right lane. There was a semi in the left lane. When the light turned green, he proceeded to make a right turn from the left lane. I was totally stuck as I saw his trailer coming ever closer.
“He’s gonna take off my mirror.” I thought. Nope. He crushed the entire left side of the car and kept going. Hit and run made everything really easy. Enterprise asked me to have it towed to a body shop and they mat me there with a different car. Nothing more was ever said about it.
The next day I called Enterprise and said, “The car I rented broke down and you towed it away. You’ll have to bring us a new car!” Within an hour a tow truck showed up with our new car. It had 6 miles on it.
We also got a nice reduction when we finished our rental.