Posted on 04/27/2024 7:21:46 PM PDT by EinNYC
I followed the advice of several of the responding electrical mavens and contacted Alen, who manufactures the air purifier I have which sporadically turns itself off, even at different outlets. Alen has a lifetime warranty, so they are shipping me a totally new one. Wow!
Don’t lie if that doesn’t fix the problem. 😇
What model do you have and how well does it work and can you detect a difference? Thanks.
I have a battery BMS monitor bought 4 months ago on ebay. Chinese made, sent from China. It has two dead sensor inputs. Cannot get them to simply send a replacement. They wanted a screenshot which I sent. They expect me to foot the cost of sending back to China. $125 item.
What a crock.
In the end, ebay did everything they could TO INTERFERE with commincation between seller and buyer. No way to do direct email or get a phone number.
INTERFERE.
That doesn’t sound good. It’s always a struggle trying to buy anything these days given the poor quality of Cheap Chinese Crap.
At the moment all my purifiers are Levoit, but I plan to switch to Winix brand once I move.
Why Winix? Are they supposed to be the best? We have two, so just wondering.
Over the past 3 years I did buy 5 of these. To date only this one failed.
Problem being each time I bought, a different seller had it on ebay. So my claim of 5 purchases is going on deaf ears. Last seller claims to be ‘agent’ and won’t let me talk with manufacturer. Maybe cause nobody there talks English.
I have a FIT50 (this one), which is supposed to handle 900 sq ft of room, and I have 2 FLEX models, which are supposed to handle 700 sq ft of room. I believe that my air is cleaner with these scattered around my house. They have large areas of filter to grab the garbage out of the air.
The air cleaners I have are in my central a/c system. They use a 2 kw power supply and plates the airflow goes past. They will zap at times.
Probably more like 2 KV output across the plates. They don't use a whole lot of watts at the input side of the transformer.
That is so typical of stuff sent directly from China. Amazon has lots of Chinese sellers and it’s about impossible to contact the sellers. I bought a patio cart to hold my pizza oven and it arrived with three manufacturing defects such that the parts wouldn’t go together. I got the cart 95% assembled before I found the defective parts. Amazon kept insisting I disassemble the cart and ship it back. I told them I was not going to do that and to escalate. After lots of escalations, they sent me a new cart on an advance replacement basis. I got the part out of the new box, finished the cart, put the defective parts in the new cart box, and shipped it back to them. They paid the return postage.
Moral of the story: keep escalating and hammering on them.
I got a Sharp air purifier from Costco about a year ago and it had lots of bells and whistles, but it kept shutting off randomly. I ended up returning it and getting 3 Winix which I love. The replacement filters are much more affordable too.
Typo kilovolts is correct
Good news. What if that doesn’t fix the problem? I read your initial post. There were other possible explanations. Keep us posted.
Good luck - three’s no such thing as a “Lifetime Warranty: - businesses reorg/rename whenever the potential liability reaches a certain level....one year my “lifetime window warranty” was fine - the next year, no such luck...
My unit is several years old and they are replacing it.
Why would you insult me by inferring that I am lying? I am not.
No, no, not my intention. If the warranty replaced a machine that wasn’t the cause of the problem, I would feel guilt in getting a new machine gratis.
If the machine had a problem with 3 different outlets, yet lamps plugged into those very same outlets are functioning fine, then it's the machine. Therefore, I have no guilt reporting to the company that the machine is malfunctioning.
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