I had been a Bank of America customer for many years beginning in the mid-Seventies, coming to that by having my bank acquired by another bank, then again, then again until I was a Bank America customer.
But, hey...a bank is a bank is a bank, right?
Wrong.
We had all our finances in there, and as the 21st Century progressed and BOA started to appear at the forefront of aggressive, state-encouraged “wokeness”, specifically where firearms purchases were involved, I wanted to disengage from them and move to another, smaller, local bank.
But my wife didn’t see things the same way, so...I was unable to do anything. I needed her full approval and cooperation.
Then, we went down a couple of times onsite for various banking functions, and they got these brain-dead affirmative action hires who didn’t know their ass from their elbow and were not only incompetent, but had no customer service skills to boot.
After the last session, my wife was really angry when we left and suggested we should go to a smaller, local bank with better service, and I jumped right on that.
We were so deeply entrenched it took us 3-6 months do completely disengage and pull out ALL of our money, but boy, best thing we ever did.
BOA is a statist scum organization.
Wells Fargo is equally dysfunctional based on my limited experience a couple years ago. Avoid them as well, folks.