The design of self-checkout is pathetic. It needs to be re-thought and re-engineered, then built from scratch. No reasonable manager would expect efficiency from employees if they had to deal with the crap layout of self checkout.
“The design of self-checkout is pathetic.”
I agree 100%. There are multiple screens, multiple terminals, confusing as hell screens, confusing steps, different places to insert your card or swipe your phone, different locations to get your receipt.
None of it feels harmonious or cohesive and certainly not developed by one designer. It’s been that way for years and years and I’ve not seen any improvement. If anything, they lard on more complexity.