The ONLY reason why a facial “thumbprint”, and accompanying voice print from calling them, would be “helpful” would be to pick me out of a crowd of people. No other reason exists.
Last fall I renewed my California Driver’s license at our local DMV office.
Besides providing my SS #, I had a new id facial shot/picture taken. Next, I had a thumb print done. Then, I did a vision test with and without my distance glasses.
One of the managers, who was standing by me while the above was going on. Told me I had aced everything and to go down to the end counter to pay for my new license and DMV ID.
He thanked me for being a Veteran.
Yes - they take a single picture without your glasses and digitize it.
This is different. It's a 5-second video that takes pictures of every angle of your face. Front, left side, right side, up, down, etc.
It's then fed through AI to create a unique thumbprint.
With this thumbprint they could track me and pick me out of any crowd - wherever I happen to be.
I will not let that happen.
I'll sue in small claims first - and possibly lose $700 to avoid them having that data.
Synchrony already had to pay $34 million in a class action last year, and they're being sued again in a class action for installing spy software on devices. California doesn't allow that type of software.
Synchrony used to be GE Capital Retail Bank.
We tax payers bailed out GE Capital to the tune of $139 BILLION during the 2007/08 financial crisis.