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You know, I wasn’t inclined to carry on his conversation, you seemed to be coming in with a tone that seemed hotter than conversational, as it seemed in the thread.

Then I realized after reading some of your other posts, it is apparent you are either a plumber or in the business, and were viewing it from a professional perspective, which explained to me why I had the perception you came in hotter than the thread required, that there was something more than the conversational banter on this thread.

I didn’t see that it was possible you were speaking from a professional experience (I presume) which makes you more critical of a plumbing professional who wouldn’t have gone out of his way to illustrate this thing to a customer as you might well have in a display of good customer service, and you regarded the attitude of that plumber with some disdain.

I understand that, if I read it correctly.

In reality, I noticed this some days after the installation that the water was cooler. I suppose when I called the office to discuss it, they simply were putting me off because they didn’t want to send someone back out. I endured it for a while, until I drilled down online to see how to take the flow controller apart, because I figured there was a set screw of some kind to adjust.

I tried a few times, but didn’t realize I had to pop off a chrome cap on the very tip of the handle to reach the Allen screw to begin disassembly. In that discovery, I saw how to adjust the temperature, so I learned how that way.

But it wasn’t evident how to begin the disassembly.