” but I cannot use Apple CarPlay or Android Auto. ‘
Some can be updated. We have a 2014 but no updates available for CarPlay or Android Auto.
Our vehicles can’t be updated. For the 2015 model year, some GM vehicles could have CarPlay or Android Auto. Not ours. In fact, the model in question can’t install those apps until the 2018 model year. GM is no longer my father’s and grandfather’s auto maker.