Why did she accept a tip-less delivery? I’ve talked to some delivery people for various apps. One guy said that a low-tip delivery passes around until the app people start adding some sort of incentive.
Don’t know what the legalities are, but if the driver put it on the ground, I consider it delivered. Removing a paid-for order from someone’s property seems like a bad idea. The time the driver wasted and was going to further waste was eating into her next orders’ fees/tips. She was also risking having to pay for any perishable food.
The couple was also wrong. A laborer is worthy of his hire. If she delivered what they ordered in a timely manner, she should’ve been tipped. If the app said it was optional, then is it providing some sort of base pay for the drivers? If not, why would anyone work for the app?
” If she delivered what they ordered in a timely manner, she should’ve been tipped.”
No, for just delivering it, she was doing her job that she accepted to do between her and the company. The driver accepted the wage established by the company and no tip is automatic. So the driver’s problem is with the company, not the consumer. And if the driver wishes to quit the job, then that’s her prerogative. But by doing what she did it misrepresents the company and she should be terminated.
wy69