What MUST be understood however, is that for therapy to be effective at all the person in therapy HAS to be willing to WORK toward his or her recovery. And that's where so many go wrong. They expect to flit into a therapist's office for one hour every week or month and talk and then leave until the time for the next appointment. It's not supposed to go like that. I would say that of the client/therapist relationship, 1/4th of the work is the therapist's and the remaining 3/4ths is the responsibility of the client, if not much more so. Otherwise it's just expensive conversation.
The people in this article are obviously individuals who aren't interested in working toward their own mental health. They've been expecting a counselor to tell them magic words that make all the badness go away. And that's never going to work.
Thank you very much for your comment. It’s instructive to hear from someone who has experienced such a thing directly “from the inside out”.