I’ve never had a problem. The last return was about a month ago. Money was rapidly returned to my card. Return UPS label provided. No hassles. Your mileage may vary.
Update on this. Today more of the same from Amazon treating me like a criminal over a twenty-five dollar missing credit after I spent over $2,500 buying from them since January 2023 and went to the trouble of returning the twenty-five dollar items in a timely manner using the method they requested.
Today on the phone the Amazon guy from the Islands tells me in a very snotty tone that there is no record of my package ever having been received by the returns department, despite my claim of having a Proof Of Delivery confirmation from UPS.
None of these reps ever bothered to even ask for the tracking number which is the first thing I would think they would ask for.
Oddly enough, I received the Proof Of Delivery from UPS at 4 in the afternoon yesterday, yet it indicated a delivery time of 7 pm, 3 hours later.
I thought this was really strange. So now I’m thinking there is substantive fraud or theft in the UPS system in Florida. Not just my small inexpensive items.
So I tried to establish an account with UPS online which is what you must do to file a theft claim with them. However after going through creation of passwords and user names, their system disallowed my application despite it being correct in all the particulars.
Since I am a resident of Florida I’m thinking there may possibly be some substantive fraud or theft activity in this state which is being experienced by Amazon but they are not saying anything to customers about it.
Instead their attitude on the phone is suspicious of the customer, definitely not customer centric as it always has been in the past. All they will say to me in lockstep is they have no options to offer me. End of conversation.
I’m beginning to think this may all be reactionary political, or woke, Amazon declining to provide services to customers who are residents of Florida, because of the leftwing media take on DeSantis.
All of it coming, of course as it always does, from the top.