[17th Miss Regt]

I spend much of my time traveling across America, listening to and learning from our customers,

"But this time, I listened to my idiot brand VP, signed off on it, and contributed mightily to this disaster. I am a blithering idiot."

[Albion Wilde]

I spend much of my time traveling across America, listening to and learning from our customers...

Go easy on the guy. Apparently, he's deaf, with a learning disability.