Posted on 03/03/2023 8:52:19 AM PST by billorites
Dish Network is working to recover from a cyberattack that disrupted its internal servers and customer-service operations — and said the hack may have resulted in the theft of personal information.
On Feb. 23, Dish execs announced on the operator’s earnings call that the company had experienced a network outage. After an investigation by cyber-security experts and outside advisers, Dish determined that the outage was due to “a cyber-security incident and notified appropriate law enforcement authorities,” the company disclosed in an SEC filing Tuesday.
On Monday, Feb. 27, Dish said, it “became aware that certain data was extracted from the corporation’s IT systems as part of this incident” and said it’s possible that an investigation “will reveal that the extracted data includes personal information.”
As of Tuesday, messages on Dish’s website indicated the problem was still ongoing. “As a result of this incident, many of our customers are having trouble reaching our service desks, accessing their accounts and making payments,” the company said in a statement posted on its site. “We’re making progress on the customer service front every day, including ramping up our call capacity, but it will take a little time before things are fully restored.”
In the SEC filing, the company said the Dish satellite TV service, Sling TV, and its wireless and data networks remain operational.
For the fourth quarter of 2022, Dish’s total pay-TV subscribers decreased 268,000, to end the year with 9.75 million customers. That comprised 7.42 million Dish satellite TV subscribers (down from 7.61 million in Q3) and 2.33 million Sling TV subscribers (down from 2.41 million the prior quarter).
Dish reported Q4 revenue of $4.04 billion, down about 1%. Net income came in at $936 million, compared with $552 million in the year-earlier quarter.
(Excerpt) Read more at variety.com ...
OANN hired some hackers…
No notices were sent out to customers. I first found the problem when I noticed 20 porn stations added to my menu. I tried to log onto the Dish site to complain but was unable to and found minimal information on the site. I searched and found outside articles about it.
Congress needs to get off its ass and make it illegal for these clowns to collect and store our personal information. It’s getting stolen by hackers every damn day and WE still have to put up with user names, passwords, text codes and email codes all the time. What good is all that crap. Obviously, they don’t work.
We were just about to sign up with Sling TV in order to (finally!) move away from AT&T’s U-verse TV service. m Now what? Wife has about 10-12 channels she wants, most with a single show she watches, and no other streaming service, outside of AT&T’s DirecTV Stream service, gets those channels. Just shoot me now.
It’s getting to the point everyone has to go dark bogus name P.O. box address car in dogs name....................
I received no notice of this. This will hurt DISH a lot. Their subscribers count is already down - I think because they dropped MeTV due to ‘a contract negotiation conflict’. Add higher prices and no account security....
I recently subscribed to YouTube TV with the idea of cancelling Dish. Can't get in touch in order to cancel.
For all the problems Dish has currently I imagine that they'll find a way to make my credit card auto-pay persist.
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