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Interesting video. One point the narrator made is that the taxi time at big airports is so long that they meet the two minute engine cool-down requirement while taxiing to the terminal, but at smaller airports, the taxi time is so short that they have to keep the engines running while at the gate to meet the cool-down time requirement.

There are lots of good comments at the YouTube site you linked about the pressures put on ground crews.

@markkramer8878
I'm a legacy airline Captain and have seen this more than once at my own airline. I recently challenged a ground crew as to why they did it. The response "We're told to do that to get the crew's pay clock to stop". I couldn't believe my ears. With "any" door open and parking brake set it stops the pay clock, shows the in time and ends the "block time" on the aircraft. My airline would deny it, but that's straight from the person that did it. I'll bet you it's no different at Piedmont, no matter what the report says. Follow the money and know that the FAA on-time statistics is a factor as well.
@576103
Twice last year, I pulled into the gate with engines running and wasn’t able to shut down right away and rampers immediately swarmed the airplane, popped the cargo door etc in clear violation of all safety protocols. In both cases after we shut down I ran outside to put my foot in somebody’s ass. In both cases, the rampers were utterly dismissive of my concerns, and treated me as if I was a fool for being concerned. They could barely conceal their contempt as they explained that there was absolutely no danger, and they knew this because they do it all the time. I elevated my concerns to their management and as far as I know, nothing was done. Hopefully this incident changes a few minds…
@greg6229
I've worked on the Ramp in Australia for nearly 2 decades. I'm a leading hand, supervisor and trainer covering all aspects of ground handling for narrow body aircraft including the E170 aircraft and some wide body aircraft. There's a heavy focus on safety before schedule with what we do here. Having said that following covid there is a massive push from airlines to save money and one of the biggest areas has been in handling costs when contracting 3rd party ground handlers which is the case for me. We are turning aircraft with less staff while being expected to provide the same level of service as we did before covid. While we constantly hear about safety first there is definitely time pressure being placed on independent handlers from airlines while expecting everything to be perfect from a safety aspect.