My Instagram account was hacked and there is NO customer service! Imagine that. A company worth hundreds of billions of dollars and you can’t contact a single person. All you get is an AI program to run you in circles and get know where.
Gee, take a selfie and submit it to us to get your account back! Umm, I don’t take selfies with my acct. So good luck getting it back. I conduct some business on there so that’s gone.
lol “nowhere”
Do they care if you get hacked? NO, because now you will make another acct so now you are another customer! lol
My recent experience with Comcast and HP provided more testimony to the premise that Al can never replace knowledgeable humans (versus the "tech support" on Microsoft Answers" which sends off a standard answer to a specific problem that the fix does not work for) in that field.
And Gmail would only offer to send me a text message to verify an old Gmail acct, even though it is to a landline of Comcast, which does not provide text. Nor can you change the tel. # unless you verify it via the tel. # that needs to be changed.