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Order with GE (General Electric) paid for and told it will arrive 6-12 weeks. It's been 5 months. No end in sight. Should I file with the Attorney General?
https://www.geappliances.com/ ^ | Dec 5 2022 | Beowulf9

Posted on 12/05/2022 1:53:36 PM PST by Beowulf9

I made an order with GE August 5. Paid for a combo microwave/oven. Mine is 12 years old and the microwave stopped working. I had the tech out and he told me he can repair it but when the stove goes they do not make parts for it anymore. Suggested I might just get a new one.

My kitchen has it such that my old combo microwave/oven is set in a cabinet that has no room for expansion on either side. Hence I am forced to buy the only combo microwave/oven that fits, and that is GE's product.

So I ordered it. They make you pay up front. The order for that particular oven is on back order. Every month I get an email, "Hello .......,

We apologize for the delay on your appliance order and any inconvenience this may cause.

Rest assured, we are doing all we can to get your order shipped as quickly as possible and will contact you as soon as we are able to schedule a delivery date.

Sincerely, The GE Appliances Store team

I get these at the beginning of every month and have since August 2022 when I ordered it.

I have called twice, am put on hold for 2 hours, second time robot informs me to press one and they will call me back. I will not lose my place online.

First call last month the girl on the phone said it is looking like it will be another month. She is not privy to any information as to why it takes so long but back order products do take this long routinely. There is nothing more she can tell me, like who is working on it, if it is being worked on, what is the hold up.

Second call, same info, but added it could take up to a year, these things do and have and maybe even longer. I told her my oven still works but if it goes out I have no way to cook until I get that oven. It was the same answer, she has no way to access the reason why, when it will be delivered, what is the hold up, blah blah blah.

So my question to FR is, should I file a complaint with the Attorney General or will that just create a problem for me? They could drop me. I have researched all other companies that make these things, all new oven microwave/combos are 33 inches or larger. Mine needs to be 30 inches. The cabinet on one side ends with my cooktop and tile right up to the microwave/combo, the other side is a hall.


TOPICS: Chit/Chat
KEYWORDS: ccp; chinese; delay; fraud; ge
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To: moovova; lucky american; Aria; for-q-clinton; CarmichaelPatriot; Fido969; Hot Tabasco; ...
I want to thank https://www.geappliances.com/ for delivering and installing my new microwave oven combo ! I love it! Thank you :) It is BEAUTIFUL!
81 posted on 12/17/2022 11:57:20 AM PST by Beowulf9
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To: Beowulf9

Outstanding. I’m glad it came together for you.

Of course...during this “appliance” thread, our fridge went out on us. Luckily, we don’t have to replace it with a comparable $2500 one. Parts are ordered and it’ll be fixed Monday for about $550.

It’s always something.


82 posted on 12/17/2022 12:35:40 PM PST by moovova ("The NEXT election is the most important election of our lifetimes!“ LOL...)
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To: Beowulf9

That looks really nice. Clean styling.


83 posted on 12/17/2022 1:30:21 PM PST by Flick Lives (Cui bono)
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To: Beowulf9

Wow, that is beautiful! Fits perfectly in there! So glad they got off their duffs and installed it for you. Many years of warm tasty meals!


84 posted on 12/17/2022 1:46:54 PM PST by Albion Wilde ("There is no good government at all & none possible."--Mark Twain)
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To: Beowulf9

NICE. Enjoy Christmas dinner. Merry Christmas.


85 posted on 12/17/2022 3:02:56 PM PST by lucky american (Progressives are attacking our rights and y'all will sit there and take it.)
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To: DouglasKC

I get it. Wow, since March. Ugh. I did not know there was a dearth of help in the supply line though. Explains a lot.


86 posted on 12/17/2022 3:06:48 PM PST by Beowulf9
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To: Albion Wilde

Thank you, I just made Christmas cookies in it :) First time using it.


87 posted on 12/17/2022 3:07:51 PM PST by Beowulf9
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To: moovova

Glad you can repair it. Wow.


88 posted on 12/17/2022 3:08:34 PM PST by Beowulf9
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To: lucky american

Merry Christmas :)


89 posted on 12/17/2022 3:09:02 PM PST by Beowulf9
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To: Flick Lives

It is just lovely. I went out to the kitchen and just kept standing in front of it admiring it.


90 posted on 12/17/2022 3:10:09 PM PST by Beowulf9
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To: Beowulf9

“Glad you can repair it. Wow.”

Oh, not me. Had to hire a tech.


91 posted on 12/17/2022 4:23:26 PM PST by moovova ("The NEXT election is the most important election of our lifetimes!“ LOL...)
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To: moovova

Lol. Well, I figured that, I meant that you could get it repaired.


92 posted on 12/17/2022 4:37:10 PM PST by Beowulf9
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