This is how companies are destroyed throughout history....they forget about their customers and place value on things that customers do not agree with.
https://www.nasdaq.com/market-activity/stocks/pypl/institutional-holdings
Check out the top three
They’re not worried.
They’re Deep State.
Companies begin to focus on what is “right” rather than what sells due to the vanity and ego of the leaders. That’s when they fail.
Maybe a few of these companies need to go away. The whole premise of their founding was to offer a ‘service’ for a fee that was not being provided, as a matter of convenience. Since their ‘service’ has been compromised, they have no reason to exist and we can certainly go back to the old way of doing business.