With cell phones make sure to record an inspection with the agent as the star role. Make them acknowledge every scratch and dent and film the miles.
However... I usually find the cheapest place with pre busted up cars from Arabs or Iranians. They don’t care about the cars and cash is king. The ONLY time I use Hertz or Avis is when a company pays for it. Otherwise they are a huge ripoff.
124 dollar cleaning fee from Hertz. I had leaves on my feet on the floor matt. They found dog hairs in the back of the hatchback. My dog was not in the car and to the best of my knowledge my wife has no canine hair nor do I make her ride in the back of the hatchback.
They are thieves. When I picked up the car there was no pre inspection in my presence when I returned the car was no post inspection in my presence.
Herzt is a thief.