I’ll try again:
Have you EVER given them permission to deliver without a signature?
No! Never! I never would and anyone who would do this is an absolute ignorant fool!
I have been in business my whole life, and THIS is about the most ignorant sheeple thing I have run across yet.
If there is no personal signature and time of delivery then it was not delivered!
Especially when the seller and shipper “requires signature”. If FedEx delivers it to the wrong person as the seller and shipper I have no clue if the product actually went to my customer or not.
Now I am on the hook to make it right with my customer. Because I have to give him the benefit of the doubt or lose him as a customer. Now... Is this an honest customer??? I have had many that would absolutely lie and say they DID NOT get the product.
And their first excuse is “prove that one of my agents or myself signed that we received it”. Now as for losses for me, let me educate you with the real math.
If my profit margin is let’s say 25% mark up on an item I sell for $100. And I have to replace an item at full resale cost how much am I really out? Because I am not just losing the profit, I am also losing my cost price for that item, anoher $75.
This means depending on my cost price I now have to sell four for free with no profit to cover that 100% I actually lost, or I can write it off my taxes in which case I am differing the cost to the taxpayers as revenue lost. Not fair at all to the taxpayers...
It is STUPID BUSINESS for both parties, both the shipper and receiver just because a real signature was not obtained at time of delivery.
Now as for a customer who did not receive the delivery... If the shipper refuses to be nice and reship then I am out that 1000 bucks and can’t do a damned thing about it because it was “signed for” with a “proxy electronic signature on file”.
I would have to take it to court for maybe years, which would cost me much more than what the item was worth in the first place. There are a whole bunch of variables to consider that just boils down to very a bad business practice on it’s face alone.
Simple... “Signature required” means “Signature required”. It is not rocket science. It is a thousands of years old business delivery practice. “Sign here”...
You work for FedEx or UPS? Own stock? Because you are either inept, or have a reason to defend them when the common consensus is “yes I am tired of that crap too”. When “that crap” should not be happening in the first place...
There are signed delivery receipts found in ancient Sumeria in clay in ancient CUNEIFORM.
It is not a new thing...
Besides the fact I have a problem with having to buy TWO sets of tires and give one set away for free on my dime because a delivery signature was forged.
This is “spread the wealth” crap that I and most just cannot afford. Fair?