He knocked on my door and asked for signature.
That is how it supposed to be. But what I found is that it depends on the driver. They give them far too much personal Discretion. And Sig on file facilitates this.
During my chase to hunt down where these tires went and why I had not received them yet. I found that it was because the driver just didn’t want to go out of his way that far for one delivery.
So I finally asked them... “So the drivers now dictate the whole company policy from their trucks?”. That is when hey actually found hem and made a real effort to get them to me.
Then came the Sig on file concept question.