Way too trusting.
I doesn’t say just how hot the utility company allowed it to get in their homes.
Thermostats are fairly cheap at home depot and lowes......and easy to install.......that smart thermostat would be in my driveway smashed into oblivion by my 3 lbs. baby sledge hammer.
“allowed it to get in their homes.”
Posted above. Magic
Those customers signed an agreement to let the utility companies do this in exchange for a small amount of compensation.
They probably bought he smart thermostat from the utility company. Or the Utility povided it free. Or they gave the utility company the access codes to the smart thermostat.