Please share your experiences if you would. Did you deal with them as a customer, supplier, investor? This recent trend is going to have a large impact on not only their customers but also communities around their rental communities.
My daughter rented a house from Invitation homes for a couple years and moved to another of their homes in another location. After that lease was up she moved again but not to an Invitation home.
Her first move from one of their places they gave back almost all of the deposit. When she moved out of the second house they had a guy come out and inspect the house and he was happy with the condition of the place. A few days later she gets a letter stating she would not get any deposit back ($1775) and that she owed THEM $550! They charged for the yard being unkempt even though there was no yard at all when they moved in. My daughter put stuff at the street to go with the trash and they charged her a couple hundred for that.
I co-signed on the lease and I went around and around with those thieves. We didn’t pay the 550 and they sold the debt to a collection agency. I negotiated with them to get it down to $300 and I paid that. We believe they steal deposits when you leave their houses because they can. I didn’t have the time or the energy to take them to court.