“That’s why being dependable is so important”
That’s 95% “the thing”. Where we live, the contractors are crooks and flakes as a rule. When you’re able to find one who does show up, doesn’t lie to you, and does excellent work that’s a phone number you hold on to like grim death.
My nephew is like that, he has his own business and is fully licensed and insured. He’s $125 an hour, and he’s booked well into 2023.