I’m going to disagree with your assessment. I’m a federal employee—I’ve worked at my agency for 27 years. I graduated at the top of my class in high school and college (University of CA and Georgetown). I hire smart people like me (or try to). The feds of 2020 are not the same feds of 1960-70…we are more educated and we manage the contractors mostly—that said, this SSA story is dismaying.
Not all federal agencies are equal or have the same requirements. Come on, you know exactly what I meant. Don’t take it as something to get ticked off about.
Think the tsa person you have to deal with.
Think the average post office employee you have to deal with.